We look forward to communicating with you and providing professional AI solutions
Email
taosheng@53iq.com
Business Hours
Monday to Friday 9:00-18:00
Frequently Asked Questions
Common questions about our services
How long does private deployment take?
Private deployment time depends on the specific requirements and environment of the enterprise. Generally, basic deployment can be completed within 1-2 weeks, including environment preparation, model deployment, and basic debugging. Customized deployment for specific industries may require an additional 2-4 weeks, including model fine-tuning and business integration.
What are the hardware requirements for private deployment?
Hardware configuration depends on the model size you choose and the expected concurrent access volume. Basic configuration typically requires at least one server equipped with an NVIDIA A10 or higher-grade GPU, more than 16GB of video memory, and more than 64GB of system memory. We will provide detailed hardware recommendations based on your specific needs.
How is data security guaranteed?
Our private deployment solutions ensure that all data processing is done within the enterprise's internal network, without transmitting data externally. The system adopts strict access control, encrypted storage and transmission, and supports integration with existing enterprise identity authentication systems. We also provide security auditing and logging functions to help enterprises monitor system usage.
What after-sales services and technical support are provided?
We provide comprehensive after-sales services, including 7x24 hour technical support hotline, regular system checks and performance optimization, model update services, quick response to and repair of faults, usage training, etc. For enterprise customers, we also provide customized Service Level Agreements (SLAs) to ensure stable system operation.
Is integration with existing systems supported?
Yes, our solutions support seamless integration with existing enterprise systems. We provide standardized API interfaces that can connect with CRM, ERP, OA and other systems. For special integration needs, our development team can provide customized development services to ensure that AI models can be integrated into your existing business processes.